خدمات شاملة

Q: What is your MOQ (Minimum Order Quantity)?

A: Our standard MOQ is 10 units per model for standard products. For OEM/ODM projects, MOQ is negotiable based on customization scope. Sample orders (1-2 units) are welcome for qualification testing.

Q: What payment terms do you accept?

A: We accept T/T (30% deposit + 70% balance before shipment), L/C at sight for larger orders, and Western Union for sample orders. Long-term credit terms available for qualified partners.

Q: What is the typical lead time?

A: Standard products: 15-20 working days. Custom/OEM orders: 30-45 working days depending on complexity. Urgent orders can be expedited to 7-10 working days for an express fee.

Q: Can you put my brand logo on the product?

A: Yes, we offer full OEM services including custom branding (logo, nameplate), color schemes, and packaging design. Minimum 50 units per model for custom branding.

Q: Can you customize technical specifications?

A: Absolutely. Our R&D team can customize voltage ratings, frequency (50/60Hz), communication protocols (Modbus, Profibus), and enclosure types (IP20, IP31, IP54) per your market requirements.

Q: What is the OEM development process?

A: Requirements review → technical proposal → prototype sample → testing/validation → mass production → QC inspection → delivery. Typical timeline: 30-45 days for first article.